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Returns

U.S. & International Returns

Exchanges 

  • We do except exchanges, but do not cover the cost to send back the original item you purchased.
  • We will cover the cost to send out the new exchange item.

 

Return Policy

  • Merchandise must be returned within 21 days of receipt.
  • Merchandise must be unworn and unwashed.
  • Merchandise must have all tags, including any City Society hangtags, attached.
  • Do not ship back any clothing worn, or you will be responsible for the shipping of the item back to you.
  • Any merchandise marked "Final Sale" cannot be returned.
  • All sale items are final sale
  • Hair accessories, hats, opened makeup, earrings, ear cuffs, underwear and bodysuits cannot be returned.
  • All footwear returns must include the original shoebox in its original condition, without postal labels.
  • All swimwear returns must have hygiene liners still intact.
  • Gift cards are non-returnable and non-refundable. 
  • We do not cover return shipping cost.
  • All returns can be sent back to 1660 N wilton pl suite #411 Los angeles CA 90028
  • We will alert you via email once we receive your returned item.
  • Please allow 10 days for money to be returned back into your account.

 

 

For more information about Store Credit, please contact info@citysociety.com

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